F.A.Q's

What shipping couriers are available for these products?

- US Postal Service, United Parcel Service And DHL Express.

How long does shipping usually take to reach my location?

- All Products ship within 1-5 business days and reach the destination within 9-14 business days. However, delays may occur because the distributor does not always have a full stock when orders are placed. The distributor then has to purchase the items and ship them. Please allow 9-20 business days for shipment to complete.

Can I change my shipping address after placing an order?

- No make sure to input the correct address.

What happens if my order is lost or damaged during shipping, and what is the process for resolving such issues?

- Contact us as soon as possible and we will issue a refund.

 Where do products ship from?

- If the product is in stock it will be shipped from the closest possible distributor (Closest distributor within the US). If the product is out of stock the distributor will purchase the product from the original supplier (China), which may delay delivery.